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Author Topic: UNDETERMINED ERROR in p 650 server  (Read 27032 times)

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Michael

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UNDETERMINED ERROR in p 650 server
« on: November 17, 2006, 07:47:31 PM »
Quote
Topic:  UNDETERMINED ERROR in p 650 server
Posted by: ksrk ? 11/17/2006, 06:08:00
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Hi all,

I am having the IBM p 650 server with AIX5.2 and db2. I am getting the following error in errpt. Can any help me in this regard... Thanks in advance.

BFE4C025 1109184506 P H sysplanar0 UNDETERMINED ERROR

bash-2.05a# errpt -a -j BFE4C025
--------------------------------------------
LABEL: SCAN_ERROR_CHRP
IDENTIFIER: BFE4C025

Date/Time: Thu Nov 9 18:45:07 PAKS
Sequence Number: 755
Machine Id: 0051CB5A4C00
Node Id: dbser1
Class: H
Type: PERM
Resource Name: sysplanar0
Resource Class: planar
Resource Type: sysplanar_rspc
Location:

Description
UNDETERMINED ERROR

Failure Causes
UNDETERMINED

Recommended Actions
RUN SYSTEM DIAGNOSTICS.
Detail Data
PROBLEM DATA
0444 0003 0000 0148 8E00 0008 1336 5700 2006 1109 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 4942 4D00 0000 0000 0050 3034 B006 1406
0000 005D 0000 0000 0000 0000 2848 0001 0000 0000 0000 0000 0000 0000 80FF 0300
0100 0000 0000 0000 4230 3036 3134 3036 2020 2020 2020 2020 2020 2020 2020 2020
2020 2020 2020 2020 00C4 5A39 F401 6110 0002 121C F403 77EC 0002 D21C F400 9290
2800 0284 F401 6088 0000 0000 F400 9290 7422 BF60 7401 8820 0000 0001 0005 7E40
F534 5544 0000 00D0 0400 0000 0000 0000 DEAE 0000 0000 000C 0000 8218 7401 73A0
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0400 0000 7543 AE70 0000 00D0 0000 0000 0000 0000 F534 5544
0000 0010 0000 03E8 0005 7E40 0000 0000 0000 0000 FFFF FFC0 0000 0010 F400 033C
A07A 0010 F400 033C 0000 0000 0002 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 5247 3033 3130 3134 5F64 3635 6530 365F 7366 7731 3334 0000

Diagnostic Analysis
Diagnostic Log sequence number: 4374
Resource tested: sysplanar0
Resource Description: System Planar
Location:
SRN: 652-880
Description: The CEC or SPCN reported a non-critical error. Report
the SRN and the following reference and physical
location codes to your service provider.
Possible FRUs:
Ref. Code: B0061406 FRU: n/a n/a

Michael

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Re: UNDETERMINED ERROR in p 650 server
« Reply #1 on: November 17, 2006, 07:56:33 PM »
About the only thing we can see is that it is hardware related. And if you have an IBM service contract you can submit this information. IBM has programs that can 'read' the detailed information and tell what is it is saying/reporting.

There is extra info you could find the p650 manual using the SRN number returned, but calling IBM is the easiest if you have that option.

dvdfit

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Re: UNDETERMINED ERROR in p 650 server
« Reply #2 on: January 11, 2007, 04:01:42 PM »
Is this on an lpar?  If so, check service focal point.  Does the error occur during or around the time you do a dlpar operation?

ravicisco2002

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Re: UNDETERMINED ERROR in p 650 server
« Reply #3 on: April 08, 2007, 07:24:27 AM »
Hi,

Better call Ibm peoples since it is sysplanner problem its purely related with hardware or send the snapshot of your Aix box to the IBM peoples

thx
ravi

mvh

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Re: UNDETERMINED ERROR in p 650 server
« Reply #4 on: April 17, 2007, 02:10:58 PM »
I had the same error in my errpt.  I called IBM and the said ...
This error is DIRECTLY related to the Microcode version on your machine.  The simple answer is to down the latest level of Microcode, and update it.  The error will go away.